Vacancies at the ORNC
Vacancies currently exist for:
• Yeoman Guides
• Volunteers
See below for the details of each individual role.
YEOMAN GUIDE
Part time- initially one shift a week, Saturday or Sunday, 7.5 hours. £8.47 per hour.
The Greenwich Foundation, responsible for the care, promotion and interpretation of the Old Royal Naval College at Greenwich, is looking for a part time Yeoman guide to join the team. If you are outgoing, have a good memory and an appreciation of history and heritage we would like to hear from you. You will have the opportunity to become part of the team which provides a warm and informative welcome to over 700,000 national and international visitors who come to this outstanding heritage attraction every year.
Overall purpose of the job:
To provide high quality information and guiding services to visitors to the Old Royal Naval College; to ensure that site security and visitor safety is maintained; working within a team to undertake wider responsibilities that help to further the objectives of the Greenwich Foundation, including site promotion, public events and events concerning partners on site.
Responsibilities:
• Welcome and encourage visitors on site, dealing efficiently and courteously with enquiries, including interpretation of the site and its history. To advise disabled visitors regarding access on the site, and facilitate access where possible, including training in the use of the Stairmate if appropriate.
• Liaise with Visitor Centre staff re: guided tours and groups. Oversee the movement and activities of tour parties, acting as tour guide in the Painted Hall, Chapel, other buildings and the grounds of the College. Maintain professional standards of tour guiding by constantly improving interpretation techniques and knowledge.
• Undertake patrol, Painted Hall, Chapel and Discover Greenwich Visitor Centre duties as rostered.
• Attend to site security and safety matters, responding to accidents/incidents and reporting where necessary. Ensure safe access for visitors at all times.
• Contribute to compiling and updating published tour information and keep up-to-date on site information; historical, heritage and current site developments.
• Assist with stewarding/guiding at events, concerts, graduations and functions as required, actively promoting the safety and enjoyment of all visitors and guests to the site.
• Provide support for the Visitor Services Manager and Visitor Centre as required to help promote the activities of the Visitor Services Team.
• Any other duties that the company may reasonably expect you to undertake.
Tour guiding or tourism qualification highly desirable. The Greenwich Foundation is an Equal Opportunity employer.
To apply please send a recent CV and covering letter stating why you would like to be considered for the role to: Sarah Whitnall, HR, Old Royal Naval College, Foundation House, 2 Cutty Sark Gardens, Greenwich, London SE10 9LW or email info@greenwichfoundation.org.uk
For further information call 020 8269 4761
Closing date for applications 10 February
Interviewing week beginning 15 February
DISCOVER GREENWICH VOLUNTEERS
March 2010 sees the opening of the new Discover Greenwich Visitor Centre at the Old Royal Naval College and with this opportunities have arisen to volunteer at the heart of the Greenwich World Heritage Site.
We require friendly, welcoming volunteers to greet members of the public, including families and schools, and to support our new programmes within the centre. A team player with an enthusiasm for heritage, ideally volunteers will be confident in working with children and have the appropriate communication and interpersonal skills to work well within a public setting.
A regular commitment is preferred; if you are interested in donating some of your time please download an application form below or contact info@greenwichfoundation.org.uk/ 020 8269 4791 to request one to be posted to you.
Volunteer application form (154 KB)
Please note: CRB checks may be required.
Interviews will take place in February 2010.
Last Updated: 19 January 2010
